Tourism on the journey of digital transformation
(QNO) - Tourism can be considered one of the pioneering fields implementing digital transformation.
The Quang Nam smart tourism system officially came into operation in May 2022, including a tourism information portal, smart tourism application, digital map, chatbot, a system for automatically making tour programmes and schedules, and a system for Quang Nam tourism analysis, evaluation, and feedback.
Thanks to this system, everyone can get information about Quang Nam tourism easily.
Besides, the website visitquangnam.com with three languages (Vietnamese, Korean, and English) is really helpful to those who want to learn about Quang Nam tourism.
Till now, Quang Nam tourism has digitalised over 10 thousand image files of tourist attractions, tourist products and services.
In spite of several achievements, there are some problems on the journey of tourism digital transformation in Quang Nam.
According to some experts, it is necessary to diversify investment resources for the digital transformation of tourism.
Services, especially those related to digital technology for culture and tourism, can be socialised in order to make them more efficient.
Transported by Q.TUAN - Translated by Q.THU